About CloudChasersClub
CloudChasersClub is a U.S.-based online retailer specializing in vaping products, e-cigarettes, rechargeable devices, disposable vapes, nicotine alternatives, and related accessories.
Our operations and order fulfillment are based in Pompano Beach, Florida, where our team manages inventory, prepares orders, and coordinates shipments to customers throughout the United States, subject to applicable shipping and product restrictions.
Our Story
CloudChasersClub was built around a straightforward idea: make it easier for customers to find a broad selection of vaping products from established brands in one convenient online store.
The vaping market changes quickly, with new devices, flavors, and product formats being introduced regularly. We focus on maintaining an updated product selection while providing clear product information and a simple purchasing experience.
Our goal is not only to offer products, but also to provide dependable service before, during, and after an order is placed.
What We Offer
Our selection includes products from brands such as:
- Geek Bar
- Crave Disposable
- Raz
- Chillax
- Tyson
- OxBar
- Viho
- Micco
- Lost Mary
- JUUL
- ZYN
- And other established brands
Our inventory may include disposable vapes, rechargeable vaping devices, compatible pods and accessories, nicotine alternatives, and other related products.
Product availability may change based on inventory, manufacturer availability, and applicable federal, state, or local requirements.
Order Fulfillment
Orders are processed through our fulfillment operations in Pompano Beach, Florida.
Our team works to:
- Process and prepare orders accurately
- Package products securely for shipment
- Provide customers with tracking information when available
- Dispatch eligible orders as quickly as possible
- Communicate with customers when an order requires additional attention
Orders placed before 1:00 PM EST may qualify for same-day dispatch based on order volume, inventory availability, payment verification, and other fulfillment requirements.
We currently offer free shipping on qualifying orders over $50, subject to the terms displayed during checkout.
Customer Support
Customer service is an important part of how we operate.
Our support team is available to assist with questions regarding:
- Orders and order status
- Shipping and tracking
- Product information
- Website and checkout issues
- Damaged, missing, or incorrect items
- General order-related concerns
When an issue occurs, our goal is to review the situation carefully, communicate clearly, and work toward an appropriate resolution in accordance with our store policies.
Our Service Standards
At CloudChasersClub, we aim to maintain consistent standards across every order.
That means focusing on accurate order fulfillment, secure packaging, clear communication, reliable shipping coordination, transparent product information, and responsive customer support.
We also regularly review our product selection and website experience to make it easier for customers to find the products and information they need.
Our Commitment
We appreciate every customer who chooses to shop with CloudChasersClub.
As our store continues to grow, our focus remains the same: providing a reliable online shopping experience backed by a diverse product selection and dependable customer service.
CloudChasersClub
Pompano Beach, Florida
United States